NHS Complaints Procedure
Thank you so much for handling my case so well. You came to know us at a great time of sadness and you were so kind. We will always remember you as very professional but also very warm hearted.
Sylvia, Tamworth
In cases where treatment has been provided under the National Health Service, it is sometimes advisable to pursue a complaint through the NHS Complaints Procedure.
Complaints can be used to help improve services and where failures have been identified, changes can be made to help ensure the same thing does not happen again.
If having spoken to a specialist solicitors firm, legal action is not considered appropriate, the NHS Complaints Procedure is designed to resolve any problems quickly, efficiently and to the complainant's satisfaction.
See how to make a claim for more information on making a claim against the NHS.
If you would like us to provide you with advice with regard to your potential claim, please complete our brief claim form. We will reply to your enquiry within one working day.
Fill out our quick claim form
If you would like to speak to someone directly about your claim, please call our friendly team on:
0870 024 0558